Starbucks Updates Its Remote Work Policy

Starbucks CEO Brian Niccol announced a new policy requiring corporate employees to work in-office at least four days a week. This change marks an increase from the previous three-day requirement, and is set to begin in October.

The policy applies to employees at the company’s Seattle and Toronto support centers, as well as its North America regional offices. Employees who do not want to relocate can take a one-time voluntary exit program that includes a cash payment.

In a letter to employees, Niccol stated that the new in-office requirement is to improve collaboration, problem-solving, and culture-building. “We are reestablishing our in-office culture because we do our best work when we’re together,” Niccol wrote. “We share ideas more effectively, creatively solve hard problems, and move much faster. Being in person also helps us build and strengthen our culture. As we work to turn the business around, all these things matter more than ever.”

The company previously asked vice presidents working remotely to be in the office in Seattle or Toronto at least three days per week. This mandate now extends to all support center “people leaders,” who are expected to relocate within the next 12 months. Individual employees working under these leaders are not required to relocate. However, future hiring and lateral moves will prioritize candidates based in Seattle or Toronto.

Niccol, previously commuted 1,600 miles from his home in Newport Beach, California, to Starbucks’ Seattle headquarters on the company’s private jet. He has now established an office and residence in Seattle, according to the company.